Help centre Your account

Changing your account email

At the moment TournAI doesn't let you change your email on the site. Write to us from the assistant (“Write to a person”) with your current and new email, and we'll change it for you.

At the moment TournAI doesn't let you change your account email on the site. Someone from our team does it.

  1. Open the assistant and tap “Write to a person”.
  2. Enter a contact email you have access to.
  3. In the message, give the account's current email, the new one and the club name.
  4. Tap “Send message”. We'll reply by email.

You can see the email you sign in with under “Account” › “Account details”.

Don't create a new account with the other email to “move over”: tournaments can't be transferred from one account to another.

For the club account, use an email that doesn't depend on one person (the club's own, for example). That way you don't need to change it when someone steps down.

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