Help centre
Everything you need to run your tournament with TournAI: before, during and after.
Tournament-day emergencies
If you're in the middle of a tournament, start here.
Getting started
Your first tournament in a few minutes.
- Creating your first tournament
- Describing the tournament in one sentence
- Starting from a template
- Choosing a format: league, groups or knockout
- What “Schedule checked” means
- Not all the matches fit
- Rules and scoring for each sport
- Several divisions or categories in one tournament
- Preparing a tournament without an account
- Viewing a demo
- Getting started in the dashboard
Preparing the tournament
Groups, schedule, changes and tiebreakers.
- Seeding and team order
- Moving teams between groups
- Changing the tournament after creating it
- Moving a match to another time or court
- Deleting or unpublishing a tournament
- How ties are broken in the standings
- Online team registration
- Importing teams from Excel, CSV or Google Forms
- Taking card payments for registrations
Publishing and sharing
The tournament site, links, screens and branding.
- Publishing the tournament
- Sharing the tournament link
- Social media images for your tournament
- What the public sees on the tournament website
- Following your team with “My team”
- Screen for the TV in the sports hall
- Printable order of play
- Each court's own page
- Linking live streams for each court
- Your club's page on TournAI
- Club logo, colours and branding
On tournament day
Scoring, match sheets, corrections and the unexpected.
- Setting up the scorers' table before you start
- Keeping score on a phone (scorer)
- Entering results from the “Today” dashboard
- Official sheet: players, signatures and incidents
- Correcting a finished result
- A team doesn't turn up
- Withdrawing a team from the tournament
- Voiding a match
- We're running late
- The internet has gone down at the venue
- A tie on a qualifying position
- The scorer code doesn't work
- “Another tab or person has saved changes”
- The scorer says “Match finished”
After the tournament
Final standings, results and the next one.
Your account
Sign-in, password, language and your data.
Plans and limits
What each plan includes and how to change.
Privacy and data
What we store, under-18s, emails and the checklist.
Club websites
Create and keep your club's website up to date.
Something isn't working
Emails not arriving, links and errors.