Help centre Plans and limits
Getting a paid plan
In the dashboard tap “Upgrade” and, in “Plans”, “Pay” (Club or Organiser) or “Buy 1 tournament”. If you see “I want this plan” instead, online payment isn't active yet: you send the request and we get in touch.
- In the dashboard, tap “Upgrade” (next to your plan) or “Upgrade plan”. “Plans” opens.
- On Club or Organiser, choose “Per season” or “Monthly” first.
- Tap “Pay” (or “Buy 1 tournament” on Tournament) and pay by card on Stripe. The plan is activated within seconds and the invoice arrives by email.
If you see “I want this plan”
It means online payment isn't active yet: under the table it says “Online payment is coming soon.”
- Tap “I want this plan”.
- If you like, fill in “Message (optional)”: dates, number of teams, whether you need an invoice…
- Tap “Send request”. You'll see “We'll contact you within 24 hours.”
Nothing is charged when you request it. A person reviews the request and emails you to activate it. If time goes by and nobody has written to you, check Spam and contact us from the assistant (“Write to a person”).
A Tournament plan applies only to the next tournament that goes over your plan. In “Plans” you can see how many you have left unused.
Do it well ahead, not the day before the tournament: until you have the plan, the limits of your current one apply.